DELIVERY AND SHIPPING
Shapermart will make its corresponding efforts to deliver your order to the shipping address within the period indicated below (only if such address is within the limits of delivery of Shapermart).
Please be aware that we are unable to change the delivery address once the order has been placed. Please note that any changes you make after placing an order will not take effect immediately and will not apply to orders already completed.
Shapermart endeavours to ship orders within the time period indicated in the following link depending on the shipping method and address: https://Shapermart.com/help -. However, delivery may take longer due to unexpected events or delays resulting from postal issues or force majeure events, or due to any other reasonable situations, foreseeable or not. Shapermart will not be liable in these cases. In the event that your delivery date is delayed for any reason within our control, we will do our best to keep you informed of the estimated delivery date, in such cases Shapermart shall not be liable for late delivery.
If your order does not arrive by the delivery date, please contact Shapermart Customer Service by email at [email protected]
Please refer to https://help.Shapermart.com/ for shipping fees depending on the destination and shipping method.
3. PRODUCT DESCRIPTION, POTENTIAL ERRORS AND INACCURACIES
There may be information on the Site that contains errors, inaccuracies, or omissions that may relate to product descriptions or availability. In all cases, errors are absolutely unintentional and Shapermart will not be liable for them.
Please note that regarding the colors of our products, Shapermart has made reasonable efforts to show the colors of our products at the Site, as they are in reality. However, as the colors you see will depend on the monitor of your computer and settings, we are not able to ensure that your monitor’s display of any color will be accurate and some colors may differ. Regarding sizes, item’s measurements given on the Site are only approximate values to give you a better understanding of the model or fit of that specific product but they are not a guarantee of the actual measurements of the products ordered and received by you.
We make no representation regarding the completeness or accuracy of any information we post on the Site. In this regard, we reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice to you.
We reserve the right to refuse to fill any orders that you may place based on information on the Site that may contain errors or omissions, including, without limitation, errors or outdated information regarding prices, shipping and payment conditions, or return and exchange policies. In case we refuse to fill an order placed by you, if your card or your PayPal account has already been charged for the purchase and your order is cancelled, we will refund the applicable amount using the same method you used to make the payment.
The risk of loss and title for all products purchased by you and shipped by us will be transferred to you once we deliver the products ordered to the shipping address.
4. RETURNS AND EXCHANGES
If you are not satisfied with your Shapermart purchase, you may return it or exchange it within a 30 day period as from the day of order. Once the 30 days period is over, we assume that you are satisfied with your products.
Please visit https://shapermart.com/help for details about how to return unwanted or unsuitable items for a refund or exchange.
If you decide to return the products to us for a refund or exchange in accordance with our returns & exchanges procedure, risk will remain with you until you have delivered the returned products to us, following the corresponding procedure for these purposes.
All products must be returned in the same condition they were when they were received by you. This means the products cannot damaged nor stained, washed, worn (other than to carefully try them on) or altered in any way and that any labels or tags must not have been removed.
You will find more details regarding our return process in https://help.Shapermart.com/help-.
5. PRODUCT AVAILABILITY
Shapermart products displayed at the Site may be offered in limited quantities, this means that once an item is sold out, it is possible for it not being offered again by Shapermart and therefore it may not appear on the Site again. When a product that appears on our Site is no longer in stock, we will make every attempt to remove that product from the Site in a timely manner. However, there may be some days of delay in the removal of a product that is not anymore available. Shapermart will not be liable in any way for such delays.
If you have ordered a product that is unavailable, we will inform you as soon as possible by email and, if applicable, we will give you an estimated date of when the product is expected to be back in stock. Alternatively, you will have the right to cancel your order and receive a refund from us in case your credit card or your PayPal account has already been charged.
6. PRICING AND PAYMENT INFORMATION
All prices listed on the Site are listed in your currency and exclude shipping fees which are added to the total cost of the order during the order process, but before you click on the “Complete order” the shipping information https://shapermart.com/shipping for applicable shipping fees and shipping method.
Please note that orders being shipped may be subject to import duties and taxes. You will be liable for all import duties and taxes due at the point of, or after delivery. Shapermart does not have any control of these fees. Please contact your local customs office for further information.
You can pay for your products in accepted credit cards or through PayPal. However, Shapermart reserves the right to amend or stop offering any of the payments method currently used.
Regarding the billing information, you provide Shapermart and its third party payment processors express authorization to charge the amounts indicated on your order. Failure to provide accurate billing information or falsifying the billing information may result in termination of your order and termination of your right to use the Site. Shapermart reserves the right to update your information from available third party sources. The terms of your payment method may be determined by agreements between you and the financial institution, credit card issuer or other provider of your chosen payment method. If Shapermart does not receive payment from your payment provider, you agree to pay all amounts due on your account upon demand. Otherwise, we reserve the right to delay delivery of the items until payment or to cancel your order.
You are responsible and liable for any costs, expenses and fees that Shapermart may incur in order to collect balances due. This provision does not limit any other remedies available to Shapermart. In case you need help regarding billing issues, please email us at [email protected]